Privacy Policy
How BridgewellTek collects, uses, and protects your personal data in compliance with Saudi Arabia PDPL regulations.
Last updated: March 2026
BridgewellTek ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bridgewelltek.sa or use our services, in full compliance with the Saudi Arabia Personal Data Protection Law (PDPL).
Data Controller
BridgewellTek, located at Roshn Front, S4, Airport Road, Riyadh 13413, Saudi Arabia, is the data controller responsible for your personal data. For any privacy-related inquiries, contact us at privacy@bridgewelltek.com or call 011-827-4139.
Information We Collect
Personal Data You Provide
- Name and job title
- Company/organization name
- Email address and phone number
- Business requirements and project details shared via forms
- Communication preferences
Automatically Collected Data
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website or source
- Cookies and similar tracking technologies
How We Use Your Data
Service Delivery
To provide cloud consulting, migration, and managed services you request
Communication
To respond to inquiries, send quotes, and provide customer support
Improvement
To analyze website usage and improve our services and user experience
Marketing
To send newsletters and updates (only with your explicit consent)
Legal Compliance
To comply with PDPL, SAMA, and other Saudi regulatory requirements
Security
To protect against fraud, unauthorized access, and security threats
Legal Basis for Processing (PDPL Compliance)
Under Saudi Arabia's Personal Data Protection Law, we process your data based on:
- 1Consent: When you submit forms, subscribe to newsletters, or request services, you provide explicit consent for us to process your data.
- 2Contract Performance: Processing necessary to deliver services you have contracted with us.
- 3Legitimate Interest: For business operations, security, and service improvement, balanced against your privacy rights.
- 4Legal Obligation: When required by Saudi law, regulations, or court orders.
Data Sharing and Transfers
We do not sell your personal data. We may share data with:
- Cloud Partners: AWS, Microsoft Azure, Google Cloud, Huawei Cloud, and Oracle Cloud for service delivery (under strict data processing agreements)
- Service Providers: Analytics, email, and CRM tools that help us operate our business
- Legal Authorities: When required by Saudi law or to protect our legal rights
Data Localization: In compliance with PDPL and SAMA requirements, personal data of Saudi residents is stored within Saudi Arabia or in jurisdictions with adequate data protection standards. We utilize cloud provider regions in Riyadh and Jeddah for data residency compliance.
Your Rights Under PDPL
As a data subject under Saudi Arabia's PDPL, you have the right to:
Access
Request a copy of your personal data we hold
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your data (subject to legal retention requirements)
Withdraw Consent
Withdraw consent for marketing communications at any time
Data Portability
Receive your data in a structured, machine-readable format
Object
Object to processing based on legitimate interests
To exercise these rights, contact us at privacy@bridgewelltek.com. We will respond within 30 days.
Data Security
We implement industry-standard security measures including encryption (TLS 1.3), access controls, regular security audits, and employee training. Our infrastructure is designed to meet SAMA cybersecurity requirements and international standards including ISO 27001.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Typically, client data is retained for 7 years after the end of our business relationship for legal and regulatory compliance. You may request earlier deletion where legally permitted.
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze website traffic (Google Analytics), and remember your preferences. You can control cookie settings through your browser. Essential cookies required for website functionality cannot be disabled.
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your data rights:
Email: privacy@bridgewelltek.com
Phone: 011-827-4139
Address: Roshn Front, S4, Airport Road, Riyadh 13413, Saudi Arabia
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. For material changes, we will notify you via email or prominent website notice.
